Refund Policy - its PWA - Create and Publish Any Website into APP / PWA

7-Days Money-Back Guarantee

Complete Peace of Mind

We offer a 7-days money-back guarantee for PWA Pro Plan transactions ($5/month). Whether it's your first purchase or a renewal, if you're not completely satisfied with our service, we'll provide a full refund within 7 days of any payment.

What's Always Covered

Our 7-days money-back guarantee applies to every billing cycle of the PWA Pro Plan, which includes:

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PWA creation for your website
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Saving functionality
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Categories Creation
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Custom app icons & branding

Every Transaction Protected

Unlike many services that only offer guarantees on first purchases, we protect every payment you make. This includes your initial subscription, monthly renewals, and any plan changes.

Refund Eligibility

Eligible for Refund

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Any Transaction: PWA Pro Plan payments within 7 days of the transaction date
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Technical Issues: Unresolved technical problems that prevent you from using our service effectively
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Service Dissatisfaction: General dissatisfaction with the service quality or features
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Billing Errors: Incorrect charges or unauthorized transactions
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Plan Changes: Dissatisfaction after upgrading or modifying your subscription

Not Eligible for Refund

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After 7 Days: Requests made more than 7 days after the transaction date
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Policy Violations: Accounts terminated for violating our Terms of Service
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Fraudulent Activity: Suspected fraudulent or abusive refund requests
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Excessive Usage: Accounts that repeatedly request refunds may be subject to additional verification

Payment Processing & Timing

Payment Processing

All payments and refunds are processed through our secure payment processor. It handles all financial transactions and ensures compliance with international payment regulations.

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Refund Method: Refunds are processed back to your original payment method
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Processing Time: 3-5 business days for most payment methods
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Bank Transfers: May take 5-10 business days depending on your bank
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International Payments: Additional processing time may apply for international transactions

Refund Timeline

Request Review: 1-2 business days

Approval & Processing: 1 business day

Payment Processing: 3-5 business days

Bank Processing: 1-3 business days (varies by bank)

Total Expected Time: 5-10 business days

Cancellation vs. Refund

Cancel Anytime Feature

Our PWA Pro Plan includes a "Cancel Anytime" feature, which means you can cancel your subscription at any time without penalty. However, cancellation and refunds are different:

Cancellation

• Stops future billing
• Access continues until period ends
• No refund for current period
• Can be done anytime
• Immediate effect on next billing

Refund

• Returns money for current period
• Immediate access termination
• Available for any transaction
• 14-day window from payment date
• Requires approval process

Fair Usage Policy

Preventing Abuse

While we offer refunds on every transaction, we monitor for patterns that may indicate abuse of our refund policy:

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Frequent Refunds: Multiple refund requests within a short period may require additional verification
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Pattern Recognition: Accounts that consistently subscribe and refund may be flagged for review
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Good Faith Usage: We expect customers to use our service in good faith and only request refunds when genuinely dissatisfied

Note: This policy protects honest customers while preventing abuse. The vast majority of legitimate refund requests are processed quickly without any additional verification.

Our Commitment: Every transaction is protected by our 7 days money-back guarantee and 48-hour technical support guarantee. We stand behind our service and want you to feel confident with every payment you make.

Policy Updates

We may update this Refund Policy from time to time to reflect changes in our services or legal requirements.

Continued use of our service after policy changes constitutes acceptance of the updated terms. For significant changes, we will notify all of you.